FAQ
We’ll answer any questions you have.
To get you started, we’ve listed the commonly asked ones here.
Return policy
You have 21 calendar days to return an item from the date of post to be eligible for a return.
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Return policy
You have 21 calendar days to return an item from the date of post.To be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase.You will be responsible for paying for your own shipping costs for returning your item.
Return policy
Once we receive your item, we will inspect it and notify you that we have received your returned item.
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Return policy
You have 21 calendar days to return an item from the date of post.To be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase.You will be responsible for paying for your own shipping costs for returning your item.
Shipping
Elephant Jungle Sanctuary will send your item via insured recorded delivery and provide a tracking number.
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Shipping
You have 21 calendar days to return an item from the date of post.To be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase.You will be responsible for paying for your own shipping costs for returning your item.